Jewelry on James

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4.9

( 10 reviews )

Jewelry, Accessories, Watches

Closed 10:00 AM - 03:00 PM See Hours

3547 James St, Syracuse, NY 13206, United States

+1 3154-631-555

Jewelry on James is a prominent jewelry store located in the heart of a bustling city. The business has been family-owned for generations and is known for its exceptional customer service and high-quality products. The store offers a wide range of jewelry, ranging from wedding rings to watches to engagement rings, which are popular choices among customers. Jewelry on James prides itself on sourcing only the finest materials and jewelry pieces, ensuring that each customer leaves the store feeling satisfied and valued. The business has received numerous positive reviews, with customers raving about the store's welcoming atmosphere and professional staff. Whether you're looking for a gift or something special for yourself, Jewelry on James is the perfect destination for all your fine jewelry needs.

Amenities and More

Credit cards
NFC mobile payments
In-store shopping
Quick visit
Repair services

Reviews

4.9/5

10 reviews

5 stars

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1 stars

Mike larson

March 22, 2024

I’ve been to Tom twice now, one to fix a broken necklace and now to get my engagement ring fixed up- it is an old family ring and I took it “for a checkup” right away. Tom was so patient and thorough explaining my options with such an old worn out ring (the prongs were worn to wafer thin, he showed me in the magnifying glass). I don’t know anything about jewelry but he treated me with respect and kindness and really took the time to explain everything. After some talk, I asked his expert jewelers to re tip the prongs (I now know what that means:) ). They did such a beautiful job at a completely reasonable price. I am blown away and feel secure wearing it. I teared up when Tom handed it to me today!! Thank you so much, you’ve earned a loyal customer!

Wendy zhong

March 22, 2024

High quality, beautiful work, and friendly, helpful customer service. Check on confidentiality policy.

Larry hillyard

March 22, 2024

After having bad results at a closer local jeweler in the care and maintenance of several watches, I turned to Jewelry on James to save 2 watches that I believe had been damaged by the other shop. They have a watch specialist off site who improved the appearance of my damaged Tissot and repaired a vintage Citizen that had internal damage. They restored my trust in handing over my watches for maintenance.

Bridget sierra

March 22, 2024

Great customer service, knowledgeable and friendly staff. Good prices. Brought in item to repair. Gave me a great price.

Ken spaulding

March 22, 2024

Jewelry On James has been out go to jeweler since my husband and I started our relationship nearly 20 years ago! They are patient and kind, and offer excellent advice! I highly recommend Tom and his professional staff.

Richard w

March 22, 2024

As a person who knew absolutely nothing about rings (let alone the "four C's") I can't state enough how grateful I was to find "Jewelry on James". The family staff there was a life saver. From educating me, to dealing with my incredible indecisiveness, to bordering on emotional support for me during the biggest decision of my life. I'd like to think she would have said "yes" no matter where I bought the ring - but I know that I wouldn't have been able to do it without "Jewelry on James" help. Thank you everything.

Chris bell

March 22, 2024

Jewelry on James is absolutely amazing! Tom is great to work with, very realistic and transparent. He’s been working with my family for decades. We went in with a budget and let him know what we hoped to build within that price range. He found us exactly what we wanted (plus some) for HALF of what we told him we would spend. They’re a trustworthy and skilled jeweler! Highly recommended.

Julia buchheister

March 22, 2024

I have been to Jewelry on James 5 times recently. I have had my several of my gold chains fixed there due to my dogs breaking them. They are very reasonably price and quick friendly service. I even had a diamond replaced in a ring. They had several options of diamonds and never tried to upsell me on something that wasn't going to look right. They had diamonds for any budget. Even gave me an appraisal of the finished product. Would definitely recommend them for any jewelry need. They even do custom jewelry. Thanks guys.

Thomas barnard

March 22, 2024

Great service great experience owner was very kind and fair!!!!

Manicman 2298

March 22, 2024

I brought in a pair of 90 year old rings wanting them sized and fused together in an unconventional way. They had it finished in just a couple of days and it came out looking even more beautiful than anticipated. Excellent service, highly recommend!